Coffee Club places the highest priority on getting you fresh product in a timely manner.
Coffee will always arrive to your door in under 10 days from when it was roasted. You will receive any Coffee Club box or package via Canada Post right to your home or to your mailbox.
If you have not received your box 2 weeks after that month’s subscription close date, please contact us at firstname.lastname@example.org.
Currently Coffee Club ships anywhere within Canada. Shipping cost for coffee box subscriptions is included in the price. Shipping cost for other products is calculated based on your shipping address.
Although we don’t offer shipping outside of Canada at this time, please join our Club newsletter. We would love to have you join our team once we do!
Returns or Exchange
Once a box has been paid for and processed the order does not qualify for return or exchange. If you would like to adjust an order prior to receiving order confirmation, please contact us at email@example.com.
If your product arrives damaged or you receive an incorrect product please contact us at firstname.lastname@example.org with your order number in the ‘Subject’ line and an attached photograph of your issue. We will ensure you are helped promptly.